Privacy Policy

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information You Voluntarily Provide

When you fill out forms on our website, such as:

• Contact forms
• Download forms for case studies, whitepapers, or other resources
• Event registration forms
• Newsletter or marketing subscription forms

We may collect:

• Full name
• Company name
• Job title
• Business email address
• Phone number
• Any other information you voluntarily provide

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referral URLs
• Website interaction data through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or requests
• Provide access to downloadable materials and resources
• Send newsletters, insights, and marketing communications
• Improve website functionality and user experience
• Analyze website performance and visitor behavior
• Support our sales, marketing, and business development efforts
• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Enable core website functionality
• Analyze traffic and visitor behavior
• Personalize your experience
• Measure effectiveness of campaigns and advertisements

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing and Disclosure of Information

We may share your information with:

• Our affiliates and related entities, including LG CNS and Sinar Mas where relevant for business operations
• Third-party service providers who assist in website hosting, analytics, CRM, marketing automation, and communication services
• Legal authorities if required by law or to protect our legal rights

We do not sell your personal information.

5. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

6. International Data Transfers

Your information may be processed or stored outside Indonesia, including in countries where our affiliates or service providers operate.

By using this website, you consent to such transfer, storage, and processing.

7. Your Rights

Subject to applicable laws and regulations, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent to marketing communications
• Request information regarding how your data is processed

To exercise these rights, please contact us using the contact details below.

8. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

9. Retention of Information

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable law.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us at: